Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

All Items are subject to a 20% restocking fee

Cancellation of preorder items before they are shipped will only be subject to a 15% restocking fee. This is designed to cover the cost of card processing fees and other fees associated with processing your order online.

To start a return, you can contact us at Support@TheGolfCartFarm.com. If your return is accepted, we will send you the return address. Items shipped with out first requesting a return will not be refunded.

You can always contact us for any return question at Support@TheGolfCartFarm.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items, golf carts, used items, or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.